Last updated: August 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information in line with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
When you use our website or book a tour, we may collect:
- Personal details (name, email, phone number, address) via our booking forms.
- Travel information (dates, destinations, preferences).
- Technical data such as IP address, browser type, and device information.
- Cookies and tracking data via Google Analytics to improve website performance.
We do not store your payment card details. Payments are processed securely by a third-party payment provider.
2. How We Use Your Information
We use your information to:
- Process and confirm your bookings.
- Communicate with you about your travel arrangements.
- Improve our website and customer experience.
- Comply with legal and regulatory requirements.
3. Cookies and Tracking
Our website uses cookies and Google Analytics to:
- Track website usage and performance.
- Remember your preferences.
You can disable cookies in your browser settings, but some features may not work as intended.
4. Your GDPR Rights (EU/UK Residents)
You have the right to:
- Access your personal data.
- Correct or update your data.
- Request deletion of your data.
- Restrict or object to data processing.
- Withdraw consent at any time.
To exercise your rights, email us at [Your Email].
5. Your CCPA Rights (California Residents)
You have the right to:
- Request details about the personal data we collect.
- Request deletion of your data.
- Opt out of the sale of your personal information (we do not sell your data).
To exercise your rights, contact us at [Your Email].
6. Data Retention
We keep your data only as long as needed to provide our services and meet legal obligations.
7. Data Security
We use appropriate technical and organisational measures to protect your data from unauthorised access or disclosure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.